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When forming an interdisciplinary team to address high fall rates, how should a Clinical Nurse Leader manage past conflicts with a team member who volunteers?

  1. Thank the member for volunteering and decline their participation

  2. Allow the member to join the team despite personal history

  3. Invite the member but assign no significant responsibilities

  4. Involve the member only if the team can avoid interaction

The correct answer is: Thank the member for volunteering and decline their participation

The option of thanking the member for volunteering and declining their participation may seem like a straightforward approach to avoid past conflicts. However, it does not leverage the potential skills and insights that the team member could bring to addressing the high fall rates. To effectively manage an interdisciplinary team, especially in a clinical setting, it is imperative to create an environment that promotes collaborative efforts and utilizes diverse perspectives. By allowing the individual to join the team despite previous conflicts, one can foster a spirit of teamwork that prioritizes patient safety and innovation over personal differences. With proper leadership, conflicts can be addressed as part of the team's development process, leading to better communication and a stronger working relationship over time. Team dynamics often benefit from involving all competent staff members while providing a structured way to resolve past issues. This can enhance team cohesion, leading to high-quality patient care solutions reflecting various viewpoints and expertise.